Please read the refund and cancellation policy of our site carefully before placing your order with YellowSolar.in.

What is the return policy on YellowSolar.in?

YellowSolar.in is committed to delivering 100% genuine products in excellent condition, ensuring customer satisfaction. However, if you receive a product that is damaged, defective, not as described, or not delivered as per your order, you have the right to return it.

Our Return Policy allows you to request a replacement or a refund within 7 working days. Refunds or replacements will only be processed after the returned product reaches Yellow Solar’s warehouse.

What is the cancellation policy?

YellowSolar.in ensures accurate product delivery to the specified location. If you receive a product different from what you ordered, you can request a refund or replacement. Additionally, if the ordered product cannot be delivered to your location, we will issue a full refund.

How can you cancel your order?

Orders placed on YellowSolar.in are processed and delivered by default. However, if you wish to cancel your order or if the package is open, tampered with, or if you no longer want the product (provided it is uninstalled), you can email us at shop@yellowsolar.in or call us at (+919220836302) .

Once you request a cancellation, the product must be returned to YellowSolar.in in its original condition and packaging. Upon receiving the product in acceptable condition, we will initiate a refund. You will be notified via email once the refund process begins. Please note that banks may take up to 7 working days to process the refund.

What are the guidelines for the Return Policy?

YellowSolar.in follows specific procedures for product returns:

  • Items must be unused, uninstalled, and returned with original packaging, tags, invoices, and bills.

  • You can request a replacement or refund if you received the wrong product.

  • Replacements are only available for the exact product reported; exchanges for different items are not allowed.

  • Returns are not accepted if any items are missing from the package or if the product is not in its original condition.

  • Gift items are non-replaceable. However, if a gift was included with your purchase, it must be returned along with the product.

  • Certain product categories are not eligible for returns.

Policy Updates

YellowSolar.in reserves the right to modify the refund and cancellation policy at any time. Any changes will be promptly posted to keep you informed.